Case Studies

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We’re interested in knowing about the successful ways other people are implementing Document Management solutions. We’ve selected some of our favourite case studies from around the world to share with you.

Bank Cuts Loan Processing from Days to Hours with Document Management Solution

This case study describes how a large USA bank improved their customer service using KnowledgeLake and SharePoint products while cutting costs and gaining competitive advantage.

Source: KnowledgeLake

Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs

A health care provider in the USA uses Microsoft SharePoint Services and KnowledgeLake to eliminate their backlog of claims and double their operation with only two staff members.

Source: KnowledgeLake

Case Study: Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices

This case study describes how one company used SharePoint and KnowledgeLake to streamline their ordering and invoicing access. The solution makes it fast and easy for employees to find and read documents, helping them work more effectively.

Source: ECM connection

Case Study: U.S. Government Agency Tackles Paper Files with Enterprise Content Management

KnowledgeLake products and Microsoft SharePoint help a large US Government agency manage the vast quantities of paper for their organisation. The agency's streamlined document manage.

Source: ECM connection

Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model

Read how switching to an enterprise-wide customer relationship management system helped a real estate giant move forward with their strategic plans to expand into an international market.

Source: Microsoft